Special provisions for applicants unable to meet the minimum proof of identity requirements
Since you’ve selected the special provisions process.
Elite Screening Australia obtain National Coordinated Criminal History Checks from the Australian Criminal Intelligence Commission (ACIC) who have very strict proof of identity requirements that must be met before any applications can be accepted.
If you are unable to provide the required ID from each category
(eg x 1 Commencement, x 1 Primary and x 1 Secondary), it’s expected that you seek to obtain the missing/required documentation before proceeding with this order.
If you are unable to obtain and provide the required documentation, the ACIC can consider applications without the full ID requirements for exceptional circumstances only. For these situations, the ACIC need to understand why you’re unable to obtain the relevant documents with supporting evidence.
Unfortunately, the following are not valid reasons as to why you cannot obtain and provide the required ID from each category:
• I’ve lost it
• It’s expired
• I don’t currently have it with me
ACIC accepted reasons for not being able to obtain and provide the required ID include:
1. Foreign nationals living outside of Australia.
2. Persons whose birth was not registered
3. People who are currently homeless
4. Undocumented arrivals to Australia
5. People living in remote areas
6. People who are transgender or intersex
7. People affected by recent natural disasters
8. People with limited access to identity documents for reasons associated with how they were raised, such as in institutional or foster care
9. People with limited participation in society for example elderly, someone who has spent time in a rehabilitation centre10. Young people yet to establish a social footprint or evidence of community participation
Next Steps:
Option 1: Please seek to obtain the missing ID to meet the minimum requirements from each category. Once you have all the appropriate ID from each category, please come back to your Elite Screening Australia application and re-select your ID types from the list of options and upload the documents.
Option 2: If you are unable to obtain and provide the required ID from each category due to one of the accepted reasons above, please follow the instructions on the next page.
Option 3: If you are unable to progress with option 1 or 2, unfortunately Elite Screening Australia will not be able to progress with your order. In this scenario we recommend you:
a) For Individual Orders (you paid for this order) – request a refund at admin@elitescreeningaustralia.com.au
b) For Business Orders (an organisation paid for this order) – speak with this organisation for further advice.